Privacy Policy

Quintessential Qleen ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our cleaning services, or interact with us through social media and other platforms.

By using our website, booking a service, or submitting your information, you agree to this Privacy Policy.

1. Information We Collect

We may collect personal information such as your name, phone number, email address, and property address when you:

• Request a quote or book a cleaning service
• Fill out a form on our website or social media
• Communicate with us via phone, email, or messaging platforms

We also automatically collect non-personal information such as your browser type, IP address, and pages visited on our website for analytics and security purposes.

2. How We Use Your Information

We use the information we collect to:

• Provide and manage our cleaning services
• Schedule appointments and send reminders
• Process payments and invoices
• Respond to your inquiries
• Send promotional offers or updates (only with your consent)
• Improve our website, ads, and customer experience

3. Sharing of Information

We do not sell, rent, or trade your personal information.

We may share your data only with:

• Trusted service providers (e.g., payment processors, scheduling apps)
• Marketing platforms such as Facebook and Google to deliver targeted ads
• When required by Jamaican law or to protect our legal rights

4. Data Retention & Security

We keep your information only as long as necessary to provide services or comply with legal obligations.

We take reasonable technical and organizational measures to protect your data against unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

5. Cookies and Tracking

Our website and ads may use cookies or similar technologies to enhance your browsing experience and show you relevant promotions.

You can disable cookies in your browser settings at any time.

6. Your Rights

You may request to:

• Access or correct your personal information
• Withdraw consent for marketing communications
• Request deletion of your information (subject to legal requirements)

To make a request, contact us using the information below.

7. Updates to This Policy

We may update this policy from time to time. The updated version will be posted on this page with a new effective date.

8. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us: